The quality of a SPA team is the result of selection and training, which is why bbspa_group wanted to create an area that embraces all training methods: theoretical, practical and webinar, a place where the Wellness & SPA culture is created.
On the one hand we will have conference sessions on topical and innovative topics and sections of learning and theoretical study or presentations of technologies. Obviously, the training area cannot be missing in its most concrete aspect with classrooms, laboratories and latest generation equipment for a practical and experiential approach.
The bbspa_group team and its partners believe in the importance of lifelong learning, which allows you to plan goals, periodically check their achievement and possibly adapt them to new contexts and needs. The courses already operational also demonstrate this:
- Sessions for SPA Managers where to deepen different topics: leadership, management of problems with customers and / or collaborators, creation of “signature” treatments capable of enhancing the peculiarities of the wellness center, but also business plans and management of numbers to strengthen the quality management of each manager.
- Sessions for SPA operators that will focus on the consolidation of basic notions and the emotional aspect of the approach with the client, with for example the etiquette of the SPA operator, the right “touch and perfect harmony” in the execution of a treatment. More technical sections that will range from fine under-rain massage to in-cabin sales techniques and much more.
- Specially designed sessions for SPA Receptionists and Beauty SPA managers are also being prepared.